Process documentation platform
SOP Intel
Narrated recording in, structured process documentation out.
A team member records a narrated walkthrough of a business process. SOP Intel transcribes it, extracts the steps, roles and controls, and produces documentation the process owner reviews and publishes: step-by-step procedures, flowcharts, RACI matrices, and an automation assessment for leadership.
How it works
Record
A subject-matter expert screen-records the process while narrating it, the same way they would walk a new hire through it. No templates, no forms.
Review
SOP Intel drafts the structured record: steps, decision points, exceptions, systems used, and who is responsible. The owner edits and approves it.
Publish
Approved documentation is published to the team library with version history, department visibility, and sharing controls.
What you get
Step-by-step procedures
Numbered steps with screenshots, inputs, outputs and exception handling.
Flowcharts
Swim-lane diagrams generated from the record, including exception loops.
RACI matrices
Roles stated as roles, not names, so the document outlives staff changes.
Automation assessment
A per-process view of automation opportunities with vendor-agnostic implementation prompts leadership can act on.
Built for vendor review
- Single-tenant deployment per customer. No shared database or storage.
- Invitation-only access. No self-signup. Role-based visibility.
- Encrypted in transit and at rest. Recordings reachable only through one-hour signed URLs.
- Named subprocessors (Railway, Supabase, Cloudflare R2, Deepgram, Anthropic, GitHub); none train models on customer data.
- Hard deletion of recordings and derived data on request, verified by audit script.
Compliance and legal documents
Privacy PolicyWhat we process, why, and for how long. Includes data-processing terms and subprocessors.Terms of ServiceAccounts, acceptable use, customer content, liability, governing law.SecurityArchitecture, encryption, access control, retention, and our current compliance posture.Contact
SOP Intel LLC · contact@sopintel.com
Procurement, security questionnaires, data-processing agreements, and SOC 2 report requests for our subprocessors all go to the same address.